• Reinforce and consolidate the relationship of trust and proximity between 37 – Thirty Seven, Unipessoal Lda and its Customers;
• Demonstrate transparency in the processing of personal data carried out by 37 – Thirty Seven, Unipessoal Lda;
• Informing Customers of their rights as holders of personal data and how they can exercise them;
• Inform Customers about the Persons Responsible for 37 – Thirty Seven, Unipessoal Lda to whom they can request the exercise of their rights, or clarify how their personal data is processed;
1. Scope of application
a) Our commitment
The protection of your personal data is a priority for 37 – Thirty Seven, Unipessoal Lda. We are committed to only processing your personal data that is strictly necessary to provide you with the best services, ensuring transparency in information and application of best practices in the field of security and protection of personal data. Whenever your personal data is processed by contracted entities, 37 – Thirty Seven, Unipessoal Lda will require that these entities present the same level of guarantee of privacy and security in terms of protection of personal data.
We want to earn your trust and make you feel that your personal data is safe with us, as we will always be committed to protecting your privacy, assuming, with great seriousness and commitment, our responsibilities regarding the protection of your personal data. Whenever you have any questions about the processing of your personal data, we will be available to help you, through the form available in the privacy area of our website, or through other means that we make available to you.
b) What personal data do we use and what do we use it for?
37 – Thirty Seven, Unipessoal Lda is committed to only processing the personal data strictly necessary for each process.
37 – Thirty Seven, Unipessoal Lda processes your identification data (name, tax identification number), contact data (mobile phone number, e-mail and address) and consumption history (preferences). This data is used to provide you with the additional services provided for in the program.
Online – Within the scope of the online account, your personal data is used to allow you to purchase items remotely and access your purchase history. You can obtain more information regarding the processing of your personal data here;
Transaction Management – Whenever you request your tax identification number for your purchases, we need to register it and transmit it to the Tax Authority;
Direct Marketing – We will also need your contact details (e-mail and mobile phone number), so that we can send you informative communications about news, campaigns and offers, discounts or benefits, generic or targeted. You may, at any time, withdraw the indication to receive this type of communications;
c) How long do we keep your personal data?
We only keep your personal data for the period strictly necessary to fulfill the objectives identified above, within legal limits. After the defined conservation period, 37 – Thirty Seven, Unipessoal Lda undertakes to eliminate, destroy or anonymize your personal data. In general, 37 – Thirty Seven, Unipessoal Lda retains transaction data for a period of 10 years, which is the period defined by law.
d) With whom can we share your personal data?
In certain cases, we may disclose your personal data to entities that provide services to us, within the scope of financial services and marketing actions. We will transmit your personal data to the Tax Authority, as required by law. 37 – Thirty Seven, Unipessoal Lda does not, under any circumstances, share your personal data with other companies or brands, for other commercial purposes.
e) What are your rights and how can you exercise them?
As a rule, the holder of personal data has the following rights, in terms of data protection: right of access, right of rectification, right of erasure, right of limitation, right of portability, right of opposition and right not to be subject to automated decisions. In cases where you have given consent for a certain processing of your personal data, you can withdraw it at any time. To exercise any of these rights, you must do so by emailing 37 – Thirty Seven, Unipessoal Lda.
37 – Thirty Seven, Unipessoal Lda will carefully analyze requests, assessing their legitimacy and relevance, committing to respond in a timely manner. If necessary, the holder of personal data may also file a complaint with the National Data Protection Commission (CNPD).
37 – Thirty Seven, Unipessoal Lda uses, on its Websites, cookies that allow to improve the performance and browsing experience of our users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps websites to recognize the user’s device the next time they visit us, but it will also be essential for their functioning. The cookies used by 37 – Thirty Seven, Unipessoal Lda, on all its Websites, do not collect personal information that allows the identification of the user, saving only generic information, namely, the form and/or place of access of the user and the way in which it uses the Websites.
Session cookies: These are temporary cookies that remain in the browser’s cookie file until the browser leaves the website, so that no record is left on the user’s hard drive. The information collected by these cookies serves to analyze traffic patterns on the site. Ultimately, this allows us to improve the content and usability of the site.
Analysis cookies: These are those that are treated well by us or by third parties, allowing us to quantify the number of users and carry out the measurement and statistical analysis of how users use the service offered. We examine your navigation on our website, with the aim of improving the supply of products or services that we make available to you.
Advertising cookies: These are those that are treated well by us or by third parties, allowing us to more effectively manage the offer of advertising spaces that exist on the website, being able to analyze your browsing habits and show you advertising related to your profile. navigation.
g) How do we protect your personal data?
We have a variety of information security measures, in line with the best national and international practices, in order to protect your personal data, including technological controls, administrative, technical, physical measures and procedures that guarantee the protection of your personal data, preventing its misuse, unauthorized access and disclosure, its loss, its undue or inadvertent alteration, or its unauthorized destruction. We assume, in terms of information security, the same commitment to continuous improvement by which we are guided in our daily activity. Among others, we highlight the following measures:
i. Restricted access to your personal data;
ii. Secure storage and transmission of personal data;
iii. Protection of information systems through devices that prevent unauthorized access to your personal data;
iv. Implementation of mechanisms that guarantee the safeguarding of the integrity and quality of your personal data;
v. Permanent monitoring of information systems, with the aim of preventing, detecting and preventing the misuse of your personal data;
saw. Redundancy of storage, processing and communication equipment for personal data, to avoid loss of availability.
j) Last updated version
July 17, 2023